Terms and Conditions
Shipping & Handling
We utilize UPS ground for all domestic shipments. At this time, UPS Ground shipments to Hawaii, Alaska or Canada are not possible via our online retail storefront. Customers desiring to have product shipped to those areas should contact customer service. The following shipping rates will be applied to all online retail orders:
|Orders under $25: $11.50|
|Orders over $25 and under $50: 40% of purchase price|
|Orders over $50 and under $75: 38% of purchase price|
|Orders over $75 and under $100: 36% of purchase price|
|Orders over $100: 34% of purchase price|
|Curbside pick-up is free.|
Every effort will be made to ship product out in a timely fashion. Please allow 7-10 business days for receipt of product. Customers who provide a valid email address during the order process will be sent tracking information once the order has shipped.
No Hassle 30 Day Return Policy
Our desire is to provide you with peace of mind that our product meets your expectations. If for any reason, you are not completely satisfied with the product, you may return it within 30 days of receipt provided that it is sent in the original packaging and all components are received in good condition. Simply fill out the enclosed return form (or download return form here) and send back to us using a trackable shipping method. We will issue you a credit within 72 hours of receipt.
Shipping Address for Returns
W250 N6741 Hwy 164
PO Box 360
Sussex, WI 53089
Should you receive any product that has been damaged in transit, please contact customer service at 262-372-5272 any time between 10am-5pm CST, Monday-Friday. We will work with you to immediately replace any components that have been damaged. You may be asked to provide us with photos or other evidence of the damage so that we may file the necessary claims with the shipping provider.
Terms & Conditions
This site is owned and operated by Color Ink, Inc., W250 N6741 Hwy 164, Sussex, WI 53089. Use of this site is only permitted by those individuals 18 years of age or older. We reserve the right to deny access or use of this site for any reason, at any time, without notice to you.
This website utilizes PayPal for all credit card payment transactions. Since all of the credit card payment data is input directly through PayPal, we do not have access to any of your sensitive payment account information. Once your information reaches the PayPal site, it resides on a server that is heavily guarded both physically and electronically. PayPal servers sit behind an electronic firewall and are not directly connected to the internet, so your private information is available only to authorized computers. To learn more about PayPal, log on to www.paypal.com
Protecting Your Privacy
The information we collect from you is not shared with any outside sources other than what is needed to conduct your transaction and ship product to you. Our goal is to protect your privacy and minimize the amount of information you are required to disclose.
Always keep your account login information confidential. Even though we do not keep your login or credit card information, we cannot control how you choose to manage that information. Should you opt to receive emails from us, it is our intention to communicate helpful information, not to bother you. In addition, you will have the ability to unsubscribe at any time.
Any phone numbers provided by you will be used only for the purpose of processing orders, refunds, or responding to inquiries made by you. We do not engage in telemarketing and will not use your phone contact information for that purpose.